Policy Management 101

Matt Kelly | August 01, 2011

Who knew that compliance officers could get so animated about policy management?

You did, apparently, since Compliance Week had a full house recently when we held our most recent editorial roundtable on that very subject in Boston with co-hosts EthicsPoint. Faithful readers of my column will recall that I'm a recent convert to the importance of policy management, but now I consider it one of the most engrossing challenges compliance officers face. Given the (as usual) excellent discussion at the roundtable the other week, so do you. Let me review some of the highlights here.

First, I was struck by one best practice that sounds like something out of Dilbert, but actually makes much sense: having a policy about policies. More than a few roundtable participants professed to having one, and others all thought it was a good idea.