Case Study:

Cataloguing Every Concern Keeps Coldwater Creek Efficient, Consistent and in Control

Coldwater Creek, based in Sandpoint, Idaho, is an integrated triple-sales-channel retailer of women’s apparel, jewelry, gifts and accessories through a growing number of premium retail stores located across the United States, an e-commerce site at www.coldwatercreek.com, and direct mail catalogs.

Having grown to nearly 400 locations and over 10,000 employees, the company selected a partnership with
EthicsPoint to help maintain Coldwater Creek’s small-town commitment to integrity and an ethical approach to business.