Case Study:

Eggleston Services Significantly Increases Awareness of Adverse Events

Eggleston Services, a work and rehabilitation assistance group for individuals with disabilities, had worked with EthicsPoint since 2006 employing an employee hotline and case management system. And when COO Dave Wilber wanted to better capture and manage reports of critical incidents across all 20 locations that Eggleston manages, he knew he already had parts of the right system in place. What he needed was customization for their purposes, and to be able to quickly gather data and information needed for valuable internal reporting and CARF (Commission on Accreditation of Rehabilitation Facilities) accreditation, a business necessity in their field. Working with EthicsPoint’s Professional Services Team, he was able to create a custom portal that captures the information they need and have lead to measurable changes that have literally saved lives.

To find out how, download the case study.