Issue and Event Manager

Comprehensive and Intuitive Case Management

We understand the challenges compliance, HR, audit, security and other professionals face when dealing with reports of misconduct - whether those reports are made anonymously or created manually by managers or other appropriate personnel. That's why over 2000 organizations trust us to help them manage the entire process - from the intake of the initial report, through the subsequent investigation, case resolution and finally reporting and analysis. Whether you simply need a confidential global hotline or require an enterprise-wide incident and case management solution with analytics and compliance reporting, the EthicsPoint Issue and Event Manager application has the right solution for your organization. All of our solutions feature:

• Flexible, client-defined configuration
• Report capture from a variety of sources, including anonymous phone and web hotlines
• Sophisticated but easy administration for users and issues
• Workflow automation and process controls
• Robust querying tools
• End-to-end network and data security
• On-demand, Software-as-a-Service (SaaS) delivery

EthicsPoint Case Management Solution Comparison

• Standard
  A starting point for any company looking to combine the qualities of a compliance hotline with straightforward business processes. The IEM Standard solution supports the collection and investigation of reported issues from multiple sources and provides the necessary controls and transparency dictated by governmental mandates.
• Professional
  Our next service level extends the capabilities of our Standard offering by expanding the investigative details in support of a more complex workflow documentation strategy. Professional empowers case investigations from multiple departments with the ability to consistently and completely resolve and document all phases of any case investigation. The application ensures management has detailed insight into potential business risks.
• Enterprise
  Ideal for clients who require customized data collection, cross-functional investigative workflow and advanced analytical capabilities, the Enterprise offering takes case investigation and dynamically integrates multiple workflows and investigative models while ensuring global consistency. The application is fully configurable to support a comprehensive enterprise approach to case investigation.