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Hotline Service

Confidential Employee Whistleblower Hotline Services

Fostering a business culture of integrity and compliance and protecting your reputation requires offering your employees, partners, customers, suppliers, shareholders and other stakeholders a way to report conduct that may be in violation with your stated code of conduct. As the first company to offer integrated telephony and web-based anonymous hotline reporting services, EthicsPoint provides individuals at all levels with the tools and information necessary to receive, investigate and report and analyze all identified issues.

The EthicsPoint Hotline solution has been designed to enable your employees and other stakeholders to easily and confidentially report any issue or instance of misconduct. While some organizations perceive whistleblower hotlines to simply address incidents of major financial malfeasance, the flexibility of the EthicsPoint system enables you to capture any risk to your business, including:

  • Accounting irregularities
  • Theft
  • Conflict of interest
  • Foreign corrupt practices
  • And more…
  • Discrimination
  • Harassment
  • Wage/Hour violations
  • Insider trading
  • Data breaches
  • Financial fraud
  • Unsafe working conditions
  • Substance abuse

Key Features of the EthicsPoint Hotline Solution

  • Integrated intake. Ability to capture issues of potential misconduct through a variety of channels; multi-lingual telephone-based contact center, anonymous web reporting; manager-submitted reports received from employees through “open-door” meetings, investigator or auditor generated reports, custom forms and more.
  • Auditability. Seamless integration with advanced case management solutions provides closed-loop processes from intake through investigation to reporting and analysis.
  • Flexible. Role and rule-based routing , workflow and system configurability ensures adaptation to your unique business processes.. Customized Portals, complete with your branding and messaging, reinforce your commitment to ethical behavior.
  • Global. Supports multi-language, worldwide access and compliance with international privacy and reporting requirements.
  • SAS 70 Type-II certified. 24/7/365 system availability ensured by end-to-end network redundancy, scalability, and reliability.

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Why EthicsPoint?

Read why leading firms everywhere rely on EthicsPoint.